Job Description
The Role
- Lead the Managed Services team of Customer Success Consultants and offshore experts
- Building relationships with the Managed Services clients and influence their contract renewals
- Managing customer roadmaps and resolving any client issues escalated to you by the Managed Services team
- Delivering standardised process to onboard new Managed Services team members
- Actively supporting the Sales team with pre-sales activities as needed, including client meetings and workshops
- 5+ years Customer Success Experience
- 3+ years Proven Leadership and management experience
- Relevant Salesforce experience
- IT industry experience
- Excellent communication, influencing and negotiation skills.
This Salesforce Partner prides itself on its reputation delivering some of the largest projects throughout Australia. They will help you grow and develop while opening your experience to a range of different industries and technologies.
If you want to be part of a great organisation, with offices in Brisbane, Melbourne, and Sydney with an ever growing team click APPLY and send through your updated CV in word format.
This position is a permanent role open to candidates eligible to work in Australia.
nVision Talent is a dedicated emerging technology recruitment agency operating across Australia and Europe. If you’d like to keep updated with our latest roles, head to http://www.nvisiontalent.com/jobs and register for our job alerts feature!
nVision Talent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
