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CRM Manager

CRM Manager

Job Title: CRM Manager
Contract Type: Permanent
Location: Melbourne
Industry:
Salary: Flexible (DOE)
Start Date: 2019-05-02
Reference: BH-1472-1
Contact Name: Luca Tambini
Contact Email: luca.tambini@nvisiontalent.com
Job Published: May 03, 2019 12:00

Job Description

nVision Talent are excited to be partnering with a fast growing business in the health and fitness industry. This organisation are a young, dynamic and ambitious company who partner with influencers in order to produce leading health and fitness programs. They have already worked with some of the leading influencers in the health & fitness sector, with Chris Hemsworth and his Centr app being one of their latest and most successful partnerships. They are truly set up to be the leaders in their space, and have invested in the best of breed technology which the CRM Manager can utilise to their advantage. 

We're on the look out for a CRM Manager who can lead a strategy that delivers timely interactions contextual to each stage of the subscriber lifecycle. The primary focus of the role will be using the Salesforce Marketing Cloud platform to increase the conversion of prospective and retention of existing customers.

As a CRM Manager you will have a great deal of autonomy, working alongside a fantastic team and a fun culture which has been created and built organically. You will be keen to share your own ideas, as well as being open to hearing the opinions of others around you. 

Responsibilities
  • Manage a lifecycle marketing strategy that spans across email, push, SMS and other channels
  • Take point on journey based, scheduled and ad hoc campaigns
  • Conduct ongoing experimentation to optimise results
  • Drive product initiatives that support customer conversion and retention
  • Support the business’ planning and reporting needs
  • Remain up to date with trends and opportunities
Requirements
  • Previous experience in a CRM related role, having been responsible for customer acquisition and retention 
  • Previous experience utilising the Salesforce Marketing Cloud platform is desirable
  • A good eye for user flow
  • Great attention to detail
  • Solution oriented
  • Passion for self and team development
  • An interest in the health and fitness industry is a bonus
If you're interested in discussing this role further, please hit apply or call 02 8376 0932 and ask to speak to Nicole or Luca.

nVision Talent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.