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Customer Success Manager

Job Title: Customer Success Manager
Contract Type: Permanent
Location: Sydney C B D
Industry: IT Sales
Reference: BH-1319
Contact Name: Sam Smeaton
Contact Email: sam.smeaton@nvisiontalent.com
Job Published: 23 January 2019
We are partnering with a leader in Sales Enablement who are undergoing a huge phase of growth with exciting plans for 2019.

As a Customer Success Manager, you will be well versed in blending technology and customer centric outcomes in order to deliver value to your customers.

This is a US based company with multiple offices throughout the US, Europe and APAC. Huge VC backing and is pre IPO! 

Responsibilities

  • Lead the process of new implementations 
  • Ability to manage multiple fast-paced projects simultaneously
  • Define criteria for success and scope implementation solutions in conjunction with the cross functional teams
  • Ensure ongoing client satisfaction
  • Understand client's requirements and translate into a solution using the platform 
  • Serve as main point of contact post implementation



Your Background:

  • Ideally you have come from a SaaS environment
  • Strong account management skills
  • You always put the customer first 
  • SQL experience is nice to have
  • Excellent communication skills 


This is a really awesome opportunity and not to be missed. A generous salary package + benefits are on offer. Please apply using the appropriate link or call Sam on 0433 368 554.



 

nVision Talent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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