What an amazing week at Dreamforce! I am lucky to work for a great company that has allowed me to attend Dreamforce for the last 3 years, making this year my fourth time attending this mammoth conference. Every year, it just gets bigger and better. With over 170,000 attendees and 2,500+ breakouts and theatre sessions, there really is something for everyone.
This year, nVision Talent had the biggest team yet attend of four consultants. For us, the week consisted of non-stop meetings, networking, learning, and a little bit (a lot) of fun thrown in. The week kicked off with a bang on Monday, the night before the event, with nVision Talent hosting the now infamous #CloudCrowdOnTour. This annual event is a great way for all ANZ attendees to get together, compare schedules and plans for the week, and get ready for the week ahead. It was a great turnout and we owe a big thanks to all our fellow sponsors for making this happen!
There was a common theme throughout the week that was touched upon each day through the keynotes, sessions, and breakouts which were:
On day 1, we heard Marc Benioff at the main keynote discuss each of these values and what salesforce and its customers are adding to the ecosystem. Here is a breakdown of the key takeouts with these three themes in mind.
The fourth industrial revolution is upon us! We have heard this statement for the last year and we can really now see this taking full effect. The amount of data available to us, what we do with it, and how we use it is connecting us all.
AI is a big part of this revolution, something Salesforce has invested heavily in. Last week, we saw the introduction of Einstein Voice Assistant. Basically, you talk to Salesforce with an update on meetings, schedules, records, and Einstein will pick up keywords and automatically add it to Salesforce, and provide recommendations. Very exciting stuff.
The recent acquisition of Mulesoft has helped create what is called the Customer 360. This platform capability connects marketing, sales, service, and back-end ERP Systems to give a full and complete 360-degree view of all of your customer data.
This Dreamforce was the most sustainable yet! We had recycling bins everywhere, reusable water bottles, recycling for lanyards, 100% compostable lunch packaging, and offsetting all onsite carbon emissions and emissions produced by employees traveling to the event.
We also had thought leaders like Al Gore and other business leaders to discuss how all of us can do our part in reducing our carbon footprint across the world.
This is such an important topic in the environment and society we live in today. Everything from equality in the workforce, the political climate, and the way we use technology and data. The ethical and humane use of technology is something salesforce is very passionate about, and we had multiple keynotes and fireside conversations about how we can do our part. In case you missed it, Salesforce has also recently announced that they will appoint a Chief Ethical and Humane Use Officer - it will be very interesting to see what this newly created role will mean for the extended Salesforce Ohana.
With all that, Dreamforce also brings the fun. This year, Dreamfest - the Ninth Annual "Concert for Kids" benefiting UCSF Benioff Children's Hospital - saw Janet Jackson and Metallica rocking out in two separate stages delighting the audience. In the main Campground, the main walkway was nestled between waterfalls, campfires, and trees. There were rock climbing walls, a musical stage, photo opportunities in the Trailhead raft, and on stage with Metallica photo session, riding a Harley Davidson, VR, and random dance sessions. Endless fun for all!
Thank you Salesforce for putting on another awesome event, and thank you nVision Talent for allowing our team to be part of it once more. We can’t wait to connect with all of the old and new faces we met at Dreamforce back home in APAC.
FYI… Dreamforce 2019 is only 13 months away on November 19-22… will we see you there next November? We hope so!
I know it is a long way off, but if you are thinking of heading to Dreamforce next year, feel free to get in contact to discuss anything from best places to stay, what to do and how to plan the best out of the week.